Frequently Asked Questions
Everything you need to know about GoWise eSIM
An eSIM (embedded SIM) is a digital SIM that lets you activate a cellular plan without a physical SIM card. Simply scan a QR code and connect instantly.
After purchase you'll receive a QR code by email. Go to Settings → Cellular / Mobile Data → Add eSIM → Scan QR Code. Follow the on-screen steps and your eSIM will be active within seconds.
Most modern smartphones support eSIM: iPhone XS and later, Samsung Galaxy S20+, Google Pixel 3+, and many others. Check your device specs or contact us for compatibility.
Yes! We offer multi-country and regional plans that work across multiple destinations. Filter by "Multi-region" in the catalog to see these plans.
Your eSIM plan will stop providing data. You can purchase a top-up or a new plan at any time from your account dashboard. We'll notify you at 80% and 100% usage.
Yes. All transactions use SSL encryption. We accept bank transfer (Vietnam), Stripe, and PayPal for international customers.
Most eSIM-compatible phones support multiple eSIM profiles simultaneously. You can store many eSIMs but only activate one or two at a time depending on your device.